Look and Feel
Feels neat in the hand but the glossy shell picks up greasy fingermarks very easily
Ease of Use
The mini QWERTY keyboard isn’t the easiest to use, but there are some very handy tweaks on the hardware and software sides
The handset includes Wi-Fi, HSDPA and GPS, but no front-facing camera for two-way video calls and the square screen is a bit cramped
The touch-screen is very responsive, but again the poor keyboard lets it down
Slightly above average but nothing to write home about
Review by Sunetra Chakravati,12/12/2011 3:53:34 PM
Look and feel
Ease of use
Palm brings a full bag of tricks to the Treo Pro but manages to let itself down with some basic errors.
The two-megapixel camera is below par and the keyboard is fiddly to use.
Palm has always been good at user ergonomics, and the Treo Pro shows this off nicely. The main screen has a Google search bar so you can look something up on the web really quickly. There is a button on the right-hand side which starts up the Wi-Fi so you can easily hop onto a wireless network. On the left-hand side is another button you can customise to launch whatever application you want.
Meanwhile, the top edge of the Treo Pro has a slider button you can switch to silence – or enable – the ringer, while if you hold the nearby on/off switch down it’ll toggle GSM on and off. The mini qwerty keyboard has some handy shortcuts for screen brightness and Windows Mobile search too.
However, for all these good things there are a couple of letdowns. The shiny black casing of the Treo Pro looks neat but it makes a hobby of collecting greasy fingerprints. The back especially can look pretty grubby after a relatively short space of time.
The keyboard is rather fiddly to use. The individual keys are small and you need fingertip precision to hit them accurately. We never got up to full texting speed.
And the camera, at two megapixels, is below the average specification. It turned out images which were a little dull and lacklustre too. Keen photographers might want to steer clear. This is an HSDPA device but there’s no front-facing camera for two-way video calling, which is a pity.
Finally, we aren’t too excited about the microUSB power connector. This is a standard we see reasonably often, but miniUSB is much more widespread and we expect that you, like us, can charge several devices with one cable. Carrying an extra cable to charge the Treo Pro could prove annoying in the long term.
Back to the positive features, there is a GPS antenna on board and Google Maps is built in along with a trial of a navigation product – Webraska. If you are a music fan you’ll like the 3.5mm headset connector found on the bottom of the device and the microSD card slot that is safely protected by the battery cover.
Palm used to have a handful of top drawer devices and could compete at the highest level with Windows Mobile devices. But it has lost a few of its aces. This is a great shame. The Treo Pro has some really clever features, but it is let down by some glaring annoyances. And it is expensive as a SIM-free option, too.