As per The Verge, the tablets installed in McDonald's restaurants will not give you the option to order food but will give you basic access to browse the internet. However, the fast food giant hasn't revealed which Galaxy tablets will be made available to customers.
A side of wireless charging with my Maccy Dee meal please
SOTI, whose software will power the tablets in question, is an Enterprise Mobility Management (EMM) firm and aims to offer innovative experiences to customers based on their feedback. The software was commissioned for regular use after a trial run conducted last year which received encouraging feedback from customers.
"“This initiative highlights the increasing trend toward retailers like McDonald’s utilising modern technologies to provide differentiated, personalised customer experiences.
"Our partnership with McDonald’s in the UK showcases an innovative, trend-setting approach to engaging customers through connected devices. There is growing praise from customers as the project continues to be rolled out across the country, and we are proud of this global first for McDonald’s and SOTI,” said Nassar Hussain, Managing Director Europe and South Africa at SOTI.
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"“The tablets form an important part of our new customer experience initiative, which is part of our overall ‘Experience of the Future’ programme. We pride ourselves on listening to our customers and trying to provide new and innovative experiences," said Doug Baker,Head of IT Restaurant Solutions and Service at McDonald’s UK.
In January last year, McDonald's installed around about 600 Qi wireless charging points in 50 of its restaurants across the UK. These charging points are designed to be wipe-clean and water resistant and have been extremely popular among customers. “Customers were clamoring to access the Qi wireless charging service, prompting many to wait up to 30 minutes so they could,” said McDonald's in a blog post.