EE and O2 'fix' voice calls to landlines

Major network operators EE and O2 claim to have fixed a recent glitch which prevented a number of users from making voice calls to landlines.

With a large number of users flocking to Twitter to report these issues, it was important to sort things out before things turned viral.  "Customers of a number of operators have experienced problems calling landlines for a short period. The issue has now been resolved," said an EE spokesman.

2015 mobile not-spot report: so who's exactly in the dark?

Even though EE described the glitch as one that interfered with calls made from mobile phones to landlines, several users complained about complete signal losses on Twitter. Even O2 received some flak as some of its customers went off the air, but has since resolved the issues. "We are aware of an issue where some O2 customers may be experiencing difficulties making calls from their mobile to EE mobiles and to landline numbers," it said.




However, both EE and O2 also mentioned that BT was checking a problem with its fixed line network which may be the root cause of all that has happened. Since the issue was for a short term, EE has refused to refund customers for the outage.

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Back in November, Ofcom published its 2015 mobile not-spot report which revealed that 48 per cent of British phone users encountered not-spots once every week and 21 per cent users encountered them every day. In London, over 48 per cent users experience not-spots at least once every week, which boils down to millions of residents and tourists.

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