Only 26 per cent of UK smartphone users have made a mobile payment

Everyone is talking about mobile payments, but in the UK, 76 per cent of smartphone users are yet to give it a go.

Survey results say that that just 24 per cent of British smartphone owners have made a purchase via their handset, with security concerns being the biggest barrier.

As many as 44 per cent of people don't trust their phone's web connection, while another 37 per cent say retail sites are too difficult to navigate via mobile.

In a worrying turn, 26 per cent of respondents said that shopping for a bargain is too time-consuming when using a handset. However, 20 per cent said that apps that make shopping easier could persude them to give mobile payments a go.

Duncan Jennings, co-founder of VoucherCodes.co.uk who conducted the survey, said: "Smartphones have become an essential piece of kit for most UK consumers, so it’s surprising to discover so many still aren’t comfortable shopping on their phones."

Security seems to be a real issue, but the truth is that mobile transactions have never been safer, although as with all online shopping, consumers are generally better off sticking to reputable sites they know and trust."

Written by Mobile Choice
Mobile Choice

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