Apple explains iPhone 4 reception problems

The word is in from Cupertino - all those reported issues with the iPhone 4 reception are absolutely nothing to do with reception, and everything to do with the display.


iPhone 4 customers have been complaining about bad reception, an issue that Steve Jobs himself originally attributed to the way users were holding their iPhones. Then a leaked memo claimed it was a problem with all phones.


Now Apple is saying that the fault lies in the way Apple displays signal strength. In an offical statement, the company said: 'Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.


'Our formula, in many instances, mistakenly displays two more bars than it should for a given signal strength. For example, we sometimes display four bars when we should be displaying as few as two bars.


'Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don't know it because we are erroneously displaying four or five bars. Their big drop in bars is because their high bars were never real in the first place.'


Apple also said that it will issue a free software update in the next few weeks to correct the way reception is displayed. If that involves subtracting two bars of signal strength, it sounds like the operators might be next in the line of fire from disgruntled, signal-less iPhone 4 users...

Written by Mobile Choice
Mobile Choice

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